Frequently Asked Questions

What is "Family Medicine"?

Family medicine is comprehensive health for people of all ages. Family medicine consists of providing continuous acute, chronic and preventative care for individuals and their families throughout every stage of life.

Do you take Medicare and Medicaid?

We are currently not accepting new Medicare patients; however, current patients converting to Medicare may continue to be seen. We are currently accepting Medicaid for those under the age of 18.

Can I bring my children to my appointment if I am unable to find a sitter?

Yes, you may. We have toys and reading materials for children available in our waiting room. Children under the age of 13 must be accompanied at all times by someone over 18 years of age.

Are you taking new patients?

Yes, we are currently accepting new patients.

Do you offer same day appointments?

We are often able to provide same day service to our patients; we also have evening and Saturday hours which allow us to work with your schedule and get you into the office in a timely manner.

Do you deliver babies?

We do; all of our physicians work with patients throughout pregnancy and are available for delivery.

Once my baby is born, can I stay on as your patient?

Yes! We look forward to being a part of your care, as well as handling the continuous care of your new child. We also accept new child patients that have been delivered elsewhere.

Can I have all of my care, including obstetric/gynecological care handled at your office?

You can. We handle women's health issues and provide a full range of gynecological care at Family Health Care of Ellensburg. We also offer a female physician, Dr. Stephanie Brower, along with all of our board certified physicians, to handle your women's health needs.

What are Shared Medical Appointments (SMA)?

SMAs offer an interactive, informational approach to healthcare. During a typical 90 minute session, roughly 5-10 patients (depending on diagnosis), with similar healthcare needs, meet with one of our skilled physicians for a medical appointment. The act of providing an appointment in a group setting, rather than alone, creates a sense of camaraderie and brings patients together as they work toward meeting their healthcare goals. To read more click here.

What roles do Physician Assistants (PA)/Nurse Practitioners (NP) serve and how do they benefit my care?

Our PAs/NPs practice medicine and deliver high quality care under the direction and supervision of physicians. Our physicians work hand in hand with our PAs/NPs to create a continuous flow of care for you and your family. Because of the close working relationship the PAs/NPs have with doctors, their education was designed to complement physician training and they have been formally trained to provide a full spectrum of services in the primary care setting. They examine patients, order tests, diagnose injuries and illnesses, perform minor procedures, provide medical treatment, write prescriptions, provide patient education and counseling, participate in research studies, and partner with patients in other ways to prevent disease and maintain good health. Our PAs/NPs often have a wider range of appointment availability and can offer same day appointments.

What procedures can I have done at your office?

We offer a wide range of procedures including, vasectomies, circumcision, colposcopy, allergy skin testing and many more. Please visit our "Services" page for a more detailed listing.

Do I have to be a patient to have a procedure performed?

No, you do not. We accept referrals from physicians outside of our practice.

How can I communicate with my doctor?

We recommend you call the office (509-962-6348) to get in touch with your physician or to seek assistance.

Who should I call at night for me/my child if we need assistance?

We offer an on call physician 24/7 for your needs; please simply call the office, if you need assistance, and you will be directed to a physician.

What is "Ideal Protein"?

This system is a weight loss method offered only by healthcare professionals that provides not only results, but valuable educational nutrition knowledge to help you sustain your results on a long-term basis. The program offers personalized ongoing support from a dedicated personal coach, weekly support sessions, on-going education and is developed and endorsed by medical doctors. To read more click here.

How can your practice assist my family in leading a healthy life?

We believe in prevention at Family Health Care of Ellensburg and will work to create a plan for you and your family to maintain a healthy lifestyle through weight management, healthcare maintenance, shared medical appointments and continuous coaching toward leading a healthy lifestyle.

Who do I contact if I am interested in a position at Family Health Care of Ellensburg?

Please contact: clinic@fhcoe.com for employment inquires.



Contracted Insurances:

  • Asuris NW
  • CIGNA
  • Medicare
  • First Choice Health Network
  • Medicaid (DSHS)
  • Group Health
  • Premera Blue Cross
  • Molina Healthcare
  • Labor & Industries (L&I)


Emergencies

If you have a medical emergency, call 911.
If you have a poisoning emergency, contact the Poison Control Hotline at 1-800-222-1222